About Us

Find out more about why we are proud to be British, hear from our Founding Director.

About

Proud to be British

About Us

We are dedicated at Brit hosting to bringing you reliable cloud systems, and the best customer service. We have a dedicated team that will provide you with impeccable support and technical experience. All our technicians have many years of experience and work closely with each other so we all understand your business.

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All Servers And Services Hosted In Britain

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UK Based Support Team

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Dedicated Account Manager

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Contract Period To Suit Your Business

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SLA For Network

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SLA For Power

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Issues Resolved On First Call

We have chosen a data centre with the best green credentials to ensure that we are responsible to the environment.

The data centre has the following certifications:

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ISO 14001:2015 (Environmental Management System)

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Energy Savings Opportunity Scheme (ESOS)

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Climate Change Agreement For Data Centres (DATC)

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EU Code Of Conduct For Data Centres

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100% Certified Renewable Power (Via Carbon Offsetting)

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Environmental Permit From Environment Agency (For Running Generators)

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EU Emissions Trading System (EU ETS)

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Founding Member Of The Green Grid

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Co-Founders Of The European Chapter Of The Uptime Institute

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Operating Under Group Design Engineering Regulations (DER)

Read more about our Founding Director

About Mark

I have been in the IT industry for as long as I can remember, and as a small child I played with computers, pulling them apart, rebuilding and setting them up.

Following my passion for computers I went to Bournemouth University and studied Business IT, and for my dissertation I created my own encryption software.

I have been working in IT for over 20 years, creating multiple IT systems for various companies and supporting them.

I enjoy learning about new technologies and designing and implementing them.

I started Brit Hosting in 2011 as an IT consultation company, helping my clients to setup new systems and helping with the day to day running of their IT.  In 2019 I moved into building my own platforms to help my existing clients, and new clients to provide a stable and reliable system.

I always wanted to provide a system that meets the needs of my clients, to supply a support package to ensure users have everything they need, and that we can fix any issue they have quickly.

Mark Phillips

Our Promise to you

  1. We will respond to users’ enquiries promptly and will not close tickets until fully resolved to the user’s satisfaction
  2. We will communicate in a simple to understand way with users when resolving issues
  3. We will always respond to system failures as a high priority incidents
  4. We will regularly check that your security software is always up to date so your system is safe and secure
  5. We will constantly monitor connection speeds and work closely with your providers to ensure optimal performance
  6. If we have to come to site we will arrive when we say we will
  7. Our quote will be fully transparent and you will not pay a penny more than quoted

We invest heavily in our infrastructure and continually train our staff to ensure we can deliver on our promises. We take customer service very seriously which is reflected in our proven high levels of customer satisfaction. So for us our promises aren’t a risk but for you it delivers complete peace of mind.